26 Job Vacancies at StarTimes, May 2023

Are you searching for 26 Job Vacancies at StarTimes, May 2023, Nafasi za kazi StarTimes Tanzania, Startimes Tanzania Jobs, Startimes Vacancies, Ajira Mpya Startimes Tanzania?.

StarTimes Group is a Chinese multinational media company headquartered in Beijing. After many years in development, StarTimes has become a major System Integrator, Technology Provider, Network Operator, and Content Provider in African television broadcasting industry.

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Aftersales Supervisor – 4 Posts

Job Objective.

To ensure smooth and efficient operations of the customer care unit, by ensuring service rendered to customer meet and exceed customer expectations according to company policy and procedures.

Duties and Responsibilities

  • Monitor direct sales performance of aftersales technicians, by ensuring all targets and unit objectives are accomplished effectively and timely.
  • Monitoring customer service quality of aftersales representative by ensuring all assigned services are dispatch and attended successfully and timely.
  • Monitor dormant activation performance of aftersales representative by ensuring all target are achieved by each team member.
  • Record all kind of technical complaints and make the related analysis for technical support manual.
  • Ensure customer technical problems are solved effectively and timely.
  • Coordinate and cooperate within/between departments to implement the planned activity in unit level and departmental level.
  • Dispatch job arrangement to aftersales representative.
  • Support training on actual practice of technical support.
  • Any other tasks assigned by the manager.
  • Qualification Diploma Certificate and above in Marketing and Sales
  • Experience 2 to 3 years in Sales, Marketing and Customer Service
  • Knowledge Supervisory knowledge
  • Skills Computer Literate

Aftersales Technician – 22 posts

Zone Regions “Aftersales Technician
” Aftersales Zone Supervisor
Coast Zone Dar es Salaam 4
Zanzibar 1
Mtwara 1
Kahama 1 1
Mwanza 5
West Zone Kigoma 1 1
North Zone Moshi 1 1
Arusha 2
Tanga 1
Southern Zone MBEYA 1 1
Iringa 1
Central Zone Dodoma 2
Singida 1
Total Number 2

  • Qualification Certificate Form Four and Above
  • Experience 1 to 2 years in Sales and Customer Service
  • Skills Computer Literate

Mode of Application | Job Vacancies at StarTimes

  • Please send your application to Startimes Shops mentioned (Hand delivery)
  • (Maombi Peleka ofisi ya Startimes yeyote iliyo hapo juu )
  • Only Natives of specific area/location shall be considered
  • Deadline 15th May 2023