Fire-IT Jobs 2021, IT Support Technician Jobs, it support technician jobs, it support jobs in Gauteng, it support technician jobs in Johannesburg, it support technician vacancies, it support technician jobs in Gauteng, it technician jobs in Gauteng . Check also: Gijima Holdings Jobs | Field Service Engineer Jobs 2021
Fire-IT Jobs 2021 | IT Support Technician Jobs
A position has become available for a suitably qualified and experience IT Support Technician to join our dynamic team.
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Duties and Responsibilities
- To assist with monitoring client networks daily, ensuring appropriate action is taken to remedy faults identified.
- Troubleshoot computer problems and determine the source, and advise on or perform appropriate corrective action, onsite and remotely.
- To keep abreast of modern technologies.
- Assist with project-based work when required.
- Engage and coordinate with 3rd party vendors (i.e. DELL; HP) to resolve/ complete open incidents or projects.
- To take ownership of routine checks and maintenance on client networks and the IT environment.
- Report any ongoing or unresolved problems, or suggestions to improve service delivery to your Team Leader.
- Prioritize incidents and the capturing of time entries, working independently.
- Configuration, setup, maintenance and troubleshooting of computer systems (hardware and software)
Required Experience & Qualification
- Matric or NQF Level 4 Equivalent
- Afrikaans and English spoken and written
- No Criminal Record and clean credit check
- MCSA 1-2 years
- VOIP Experience 1Year
- Office 365 2 Year Working experience
- Microsoft 365 certified Modern Desktop Administrator Associate
- Microsoft 365 Fundamentals
- CCNA of MTCNA beneficial
- Microsoft 365 Certified: Messaging Administrator Associate (Advantage)
- Self-motivated with the ability to work with minimal direction.
- Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.
- 5 years Technical Support experience required.
Package & Remuneration
- R15 000-R23 000
- Fuel Reimbursement
Fire-IT Jobs 2021 | Jobs in south Africa
Fire-IT Jobs 2021, IT Support Technician Jobs, it support technician jobs, it support jobs in Gauteng, it support technician jobs in Johannesburg