New Job Opportunities at CRDB Bank PLC Tanzania 2022

New Job Opportunities at CRDB Bank Tanzania 2022

Job Purpose: Job Opportunities at CRDB Bank PLC Tanzania

Responsible for implementation of new & enhancements and Second level day by day support of all channels systems; Internet Banking, Mobile Banking, Agent Banking, SMS Service, Enterprise Service

Bus (ESB) integrations with internal & external systems and All Self-service customer-facing systems.

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Key responsibilities:

  • Provide technical support and monitoring of the Digital Channel Systems.
  • Support by 24 hours on-call support and day-to-day support of these systems.
  • Document and analyze technical specifications for changes and projects.
  • Review updates, test and implement changes and/or enhancements in compliance with the change management policy.
  • Execute system integration testing and subsequent implementation of system upgrades, hotfixes, patch releases.
  • Coordinate interventions by vendors.
  • Communication to all key stakeholders.
  • Provide end-user support; investigate, troubleshoot, document, and resolve software issues.
  • Configure Digital Systems, services, settings, directories, storage, etc in accordance with standards and project /operational requirements. Job Opportunities at CRDB Bank PLC Tanzania
  • Perform daily systems monitoring, verifying the integrity and availability of all server resources, systems and key processes, reviewing system and application
  • logs and verifying completion of the scheduled jobs such as backups.
  • Perform backup operations, ensuring all required file systems and data are successfully backed up to the appropriate destination(s).
  • Perform regular file archival and purge as necessary.

Experience, Knowledge and Skills Requirements:

  • Bachelor Degree in Computer Science, Computer Systems Technology or related academic field from an accredited institution.
  • Minimum of 2 years working experience in a Banking or Telecom environment, exposure in supporting Self-Service Digital Channels will be an added advantage.
  • Knowledge of Digital channels and core banking applications.
  • Basic Programming language background and ability to analyze applications logs.
  • Good knowledge of relational databases such as SQL, MYSQL and ORACLE.