Are you searching for Job Vacancy at United Bank for Africa UBA, uba tanzania, uba careers tanzania, uba hr email address, uba recruitment process?.
United Bank for Africa Plc is a Multinational pan-African financial services group headquartered in Lagos and known as Africa’s Global Bank. It has subsidiaries in 20 African countries and offices in London, Paris and New York. In December 2021, UBA received its banking license to commence operations in the UAE.
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POSITION: Remittance Officer
Qualifications and Experience
- Bachelor Degree or equivalent
- MBA/ Master’s Degree or a relevant professional qualification will be an advantage
- Minimum of three (3) years’ experience in Banking, Microfinance or Payments systems
- Product penetration
- Implementation of business and development plan
- Growth of remittance revenue
- Customer services.
Key Competence
Knowledge
- In-depth knowledge of the business environment and Digital banking products
- Fraud and Operational risk knowledge
- Revenue assurance and Product Knowledge
- Regulatory and legal knowledge
Skills
- Strong business development and selling skills
- Excellent interpersonal and communication skills
- Strong negotiation skill.
Role and Responsibilities
Bussiness Development
- Develop and execute product plans to support remittance and other digital products
- Identify and implement innovative revenue generating services
- Drive remittance products promotion and rewards to encourage increased adoption and usage
- Build and maintain strategic partnerships with key stakeholders
- Establish relationship with branch business team to achieve the set branch remittance targets
- Recruitment of sub-agents for remittance products to increase cash pick up points.
Performance Monitoring & Analytics
- Monitor changes and trends in remittance to ensure competitiveness in the market and alignment to customer preference.
- Conduct monthly analysis to ensure product and pricing is in alignment with the industry position.
- Closely monitor customer complaints and improve the process to provide simple, functional and reliable products.
Communication & Training
- Train and guide staff involved in remittance as per the banks training framework.
- Produce and publish detailed product information guides including features and functions, positioning and pricing.
- Conduct training to all recruited sub agents.
KEY PERFORMANCE INDICATORS
- Product penetration
- Implementation of business and development plan
- Growth of remittance revenue
- Customer services
HOW TO APPLY For Job Vacancy at United Bank for Africa UBA
Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates.
All applications MUST be sent electronically through: Email: recruitment.tanzania@ubagroup.com
Email subject line should read: REMITTANCE OFFICER : APRIL,2023
DEADLINE: 16th APRIL