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Kerama Silent Lodge is located in the heart of beautiful, natural scenery, yet it is only 4 kilometers from the town of Arusha an ideal location to enjoy East Africa’s impressive flora and fauna.
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We are looking for well experienced Hotel/lodge staff to work at one of our properties located in Moshono Arusha.
The Positions are short listed below
Position: FRONT OFFICE STAFF (1 POSTS)
Duties and Experience
- experience in Front Operations at a 3+ stars touristic Hotel or Lodge
- Knowledge of lodge/hotel reservation systems and ability to operate computer equipment including printers, scanners
- Ability to read, write and communicate effectively in English, both in person, via email and over the telephone
- Sales and marketing experience with a friendly personality
- Ability to stand and move throughout the front office and continuously perform essential functions
- Strong communication and problem solving skills with passion for the Tourism & Hospitality Industry, good command of a second international language is a bonus.
- Keen attention to details and ability to multi-task and handle competing priorities.
- Ability to work a flexible schedule, including weekends, nights and holidays.
Position: ROOM ATTENDANTS (1 POST
Duties and Responsibilities
- Clean and organize clients’ rooms making sure that all the amenities are there.
- Clean and sweep floors, carpets, and rugs.
- Makes beds and changes linens.
- Clean and wash bathrooms, toilets, sinks, and countertops.
- Replenishes toilets and towels.
- Empties trash receptacles.
- Maintain the highest standard of services to clients like room briefing, and cleanness, and report any maintenance issues in your working environment.
- Room attendants should not make Clients wait for service since it is vital to make sure service is delivered on time without any delays.
- You need to keep your equipment records; in case anything breaks should be recorded and reported to your manager.
Requirements
- Experience as a housekeeper or similar role in the hospitality industry.
- Strong multi-tasking and organizational skills.
- Ability to adapt to any environment.
- Commitment to a high level of customer service.
- Knowledge of hotels, lodges, and restaurants.
- Ability to handle sensitive matters with efficiency and discretion.
- Certificate or Diploma in hotel management.
- Must be able to speak English fluently.
Position: WAITERS & WAITRESSES (2 POSTS)
Duties and Responsibilities
- Make sure the cleanliness of all food and beverage facilities including the restaurant, lounge, bar, and area around.
- Make sure that food and beverage services are being met with the highest standard.
- Waiter/Butler should not make Clients wait for service since it is vital to make sure service is delivered on time without any delays.
- Maintain the highest standard of services to clients, cleanness, and report any maintenance issues in your working environment.
- Make sure clients always have drinks with them unless they are satisfied.
- Make sure that drinks are served to clients at the right temperature as per their preferences.
- Ready to answer questions about menu items, ingredients, and any other necessary questions asked by your clients.
- Make sure that table set up should be prepared before clients’ arrival for their meals and ready.
- You need to keep your crockery and cutlery records; in case anything breaks should be recorded and reported to your manager.
Requirements
- Experience as a waiter or similar role in the hospitality industry.
- Strong multi-tasking and excellent organizational skills.
- Ability to adapt to any environment.
- Commitment to a high level of customer service.
- Knowledge of hotels, lodges, and restaurants.
- Ability to handle sensitive matters with efficiency and discretion.
- Knowledge of food and wine pairings is a plus.
- Certificate or Diploma in hotel management.
- Must be able to speak English fluently, other languages and advantage.
Position: CHEF JOB VACANCY (1 POST)
Job Overview: The role of a Chef/Cook is to prepare different meals (Cuisines) for the guests during their stay at our lodge to ensure guests have a memorable stay.
Duties and Responsibilities
- Creating menu items, recipes and developing dishes ensuring variety and quality
- Ensure all foods are prepared as per food preparation requirements
- Ensure meals are produced on time, and sufficient quantities are available for the various areas
- Maintain stock levels of all kitchen supplies
- Prepare daily pastry and bakery requirements as per the menu
- Be available for functions as they arise to ensure that the food is prepared and served as required
- Be able to meet the client’s dietary requirements.
- Delegate duties to kitchen staff as per the menu requirements
- Oversee and monitor the work of kitchen staff to ensure all tasks are done as required
- Ensure wastage is minimized by careful supervision of food preparation methods
- Ensure proper hygienic storage methods are utilized to prevent food loss
- Oversee the ordering and control of stock levels
- Ensure staff are aware of and follow safe work practices at all times
- Assist other staff in the cleaning of the kitchen at the end of the shift and is kept clean and hygienic at all times
- Performing other duties as assigned by the lodge manager and the Head Office.
Skills and Abilities Required
- Professional and Qualified Chef both in hot kitchen and pastry
- Certificate or Diploma in hotel management.
How to Apply for Kerama Silent Lodge Job Vacancies
If you feel that you meet the criteria for the above positions, please send your CV, Cover letter, and Professional Certificates to keramasilentlodge@gmail.com the subject should read the post you are applying for. An email with no above Subject will not be considered.
Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority.