CRDB Job Vacancies 2022 | CRDB Careers

CRDB Job Vacancies 2022 | CRDB Careers is now opened for all who passionate to work with CRDB Bank Plc located in Dar es salaam.

CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa.

CRDB Job Vacancies 2022 | CRDB Careers
CRDB Careers

Career Opportunities: Core Banking Systems Officer (1690

Reporting Line- Manager; Core Banking Support

Department- Information & Communication Technology (ICT)

Job Summary.

Responsible for deployment, support, configuration and maintenance of Core Banking System application to ensure systems availability with uptime of 99.9% in supporting banking operations.

Key responsibilities: CRDB Job Vacancies 2022

  • Deployment, support, and maintenance of Core Banking system application to ensure the application is effectively utilised, efficient, and available 24×7 with an uptime of 99.9 % to support banking operations at all times.
  • Support and perform system customization, configuration, tests and implementation of patches or upgrades to ensure system availability to businesses and suggestions for improvements.
  • Identify, analyze and resolve reported system problems that occurred and coordinate with the 3rd party support for solutions required escalation and resolve within SLA i.e. including troubleshooting, RCA, implementing bug fixes and resolving incidents in Service Manager escalated from Level 1-Service Desk.
  • Coordinate DRP/BCP of core banking system testing and provide reports for ensuring compliance to comply with IT policy.
  • Participate and provide deliverables and contribute to the Bank strategy related to the ICT department to ensure that plans are developed and implemented in line with clear business objectives and goals that support the overall Bank strategy.
  • Participate and provide deliverables in the review, development, monitoring and control of the budget for the unit and monitor the budget of the unit to ensure budgets are aligned with the business plan and expenses are controlled within agreed limits.
  • Perform & support EOD/EOM/EOY activities and make sure the system is online to business with the given SLA.
  • Support of Core Banking Upgrade/Replacement to ensure compliance with bank and regulatory requirements during the implementation.
  • Proactively monitoring CBS & Core Apps services to ensure standards quality of functional specifications developed and quality of System Integration Test performed before handover to the User Acceptance Test (UAT).

Experience, Knowledge, and Skills Requirements : CRDB Careers

  • Bachelor’s Degree in computer systems, technology or any related field from an accredited institution.
  • Minimum of 2 years in core banking system support, projects, and user acceptance test.
  • Experience in working in a deadline-oriented incident management environment managing multiple issues simultaneously.
  • Ability to work effectively in a dynamic, collaborative, and fast-paced atmosphere.
  • Experience in managing Back up / Recovery processes and Systems / Business Continuity.
  • Technical interaction with vendors, contractors, and other stakeholders.
  • Technical knowledge of Core Banking Systems, administration, systems backup and support.


Career Opportunities: Building Caretaker – New HQ (1701)

Reporting To: Facility Manager, Eastern, HQ Buildings and Subsidiaries


The purpose of the caretaker is to be responsible for the maintenance of New CRDB PLC HQ Building, plannning and managing and ensuring all facility initiativies are done in a cost-effective manner.


  • Manage/oversee the HQ building acquisition, installation, operation, maintenance and disposal of building systems and structural, interior, exterior and grounds elements
  • Create and enhance Bank’s culture behaviour change towards HQ Building facilities usage that reinforce a company’s culture transformation strategic plan
  • Improving the overall HQ building’s facility maintenance regimes
  • Improve the tracking of HQ building systems licenses and equipment services
  • Provide knowledge gap to HQ Staff and services vendors on how to keep the neatness of the building and surroundings
  • Assist BCM and Security Team on the Staff, Visitors and vehicles  accessing and leaving from the HQ building
  • Advise on the appropriate HQ building management software, manage its implementation and training to the internal and external stakeholders
  • Enhance communication plans and processes for both internal and external stakeholders
  • Enhance emergency preparedness and Business Continuity—Emergency and risk management plans and procedures in HQ Building
  • Enhance Environmental Stewardship and Sustainable management of built and natural environments in HQ Building
  • Prepare HQ building maintenances plans, budgets, financial analyses and participate in procurement of services, attic, software, etc.
  • Oversight and management of all HQ building maintenance related projects and contracts
  • Update facility management technology and workplace management systems
  • Provide reports to be agreed up by the Line Manager and  Head of Real Estate and Facility
  • Any other business to be assigned by Line Manager or Head of Real Estate and Facilities Management.


  • Bachelor’s degree in construction related field from any recognized University.
  • Professional Qualifications on Architecture, Any Engineering Related Field, Quantity Surveyor, etc.
  • Professional certifications will be an added advantage.
  • At least 3 years of work experience in the similar nature or scope of the building
  • Experience working in Banking/Financial institutions will be an added advantage. 
  • Problem-solving and analytical skills.
  • Attention to detail
  • Flexibility to get involved in all aspects of information provision.
  • High level of integrity
  • Pro activeness and innovative in problem solving.


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Career Opportunities: Guest Relations Officer (1702)

Reporting To: Building Caretaker


The purpose of the Guest Relation Officer (GRO) is to assist with a variety of clerical and administrative duties. These tasks include receiving & greeting clients, answering phones, taking messages, managing email and mail correspondence, and calendaring. GRO may also assist with invoicing, updating client files, and ordering office supplies.

KEY RESPONSIBILITIES: crdb bank internship 2022

  • Receive and greet all visitors in a professional and warm manner
  • Collect and distribute all incoming mail and courier items 
  • Provide excellent customer service to both internal and external clients
  • Provide basic and accurate information in-person and via phone/email
  • Develop and maintain a tracking system on all incoming & outgoing mails and courier items for the office 
  • Assisting clients in finding their way around the office, whenever required
  • Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
  • Assist in any ad-hoc duties, projects, and activities as and when required.
  • Ensure front reception desk is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Executes all administrative tasks to the highest quality standards.


  • Bachelor’s degree in public administration from recognized University.
  • Any relevant certification on buildings specialization (Banking or Secretarial Courses) shall be an added advantage
  • At least 2 years’ experience in Front Office duties
  • Experience in Banking/Financial institutions will be an added advantage. 
  • Problem-solving and analytical skills.
  • Attention to detail
  • Flexibility to get involved in all aspects of information provision.
  • Strong communication skills to deal with different customers & colleagues, suppliers and vendors.
  • Computer literacy especially MS Office, Excel, Outlook etc.
  • High level of integrity
  • Focus and Compliance
  • Professional attitude and appearance
  • Pro activeness and innovative in problem solving.


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