Welcome, This page help you to check and apply Jobs at Vodacom Tanzania July 2021. Check also: Jobs at Mwanza Hospital july 2021
Latest Jobs at Vodacom Tanzania July 2021
Big Data and Special Projects Manager
Posting Country: Tanzania, United Republic of
Date Posted: 01-Jul-2021
Full Time / Part Time: Full Time
Contract Type: Permanent
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At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Description
Role purpose:
• Co-creating Advanced Machine Learning products that drive revenue, reduce cost and improve CX.
• Developing big data monetization propositions and manage their end to end (E2E) execution.
• Delivering actionable insights to support and contribute toward the delivery of CVM objectives and targets. (Jobs at Vodacom )
• Contributing to the wider community to enable an Advanced Machine Learning capability across Vodafone globally
Key accountabilities and decision ownership
• Identify, Analyse and Interpret trends or patterns in complex data sets.
• Support the extraction of data (ETL) from multiple sources.
• Manage E2E go to market execution for big data and special projects propositions.
• Communicate analytics and ML model results to business users.
• Development of machine learning models for various areas of the business on the Big Data Platform.
Key performance indicators:
• Number of Initiatives powered by ML
• Timely delivery of the Big data and ML plans as specified on the roadmap
• Revenue uplift and customer conversion rates
• Quality of support and stakeholder alignment
Core competencies, knowledge and experience
• Excellent analytical, logical and casual reasoning skills.
• Excellent communication skills
• Strong stakeholder management skills. (Jobs at Vodacom )
• Ability to anticipate customer, competitor and market dynamics
• Able to challenge the status quo
Must have technical/professional qualifications:
• 4+ years of experience in similar big data and data science role.
• Bachelor’s or Master’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science or Engineering, Artificial Intelligence, Data Journalism, or related fields
• Significant knowledge of customer driven marketing techniques and processes
• Proficiency in Python and associated data Science ecosystem, Machine Learning and
Experiments Design.
• Expertise in data manipulation: use of structured data tools (e.g., SQL), & unstructured data tools and platforms (e.g., Hadoop, Spark, NoSQL)
• Project knowledge and experience would be advantageous.
Skills
Modern Marketing Leadership
Data Analytics and Insights
Understanding Customers and Developing Insight
Loyalty Programs Specialist
Posting Country: Tanzania, United Republic of
Date Posted: 01-Jul-2021
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this. (Jobs at Vodacom )
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Description
Role purpose:
The Loyalty Programs Specialist is responsible for E2E execution and optimization of the Loyalty strategy within Vodacom covering from (partners acquisition, engagement & retention), modelling, insights analysis and reporting. This makes this role’s core purposes being
• Overall execution and optimization of Loyalty Programs across Vodacom
• Developing tactical Loyalty propositions to enhance the existing programs and drive value to our customers
• Drive actionable commercial insights and direct on how to be acted upon for Loyalty Programs
• Develop and execute the E2E Loyalty Partners management proposition (On-board, Engage, Retain)
Key accountabilities and decision ownership
• Execute the Vodacom Loyalty Strategy with custom proposition to optimize the program and drive additional value to customers
• Perform analysis with actionable insights on the program to ensure RoI in-terms of Customer Retention and Activity. (Jobs at Vodacom )
• Manage E2E Loyalty external partners and marketing services suppliers
• Consistent monitoring of the Loyalty Program Performance with support from Finance teams.
• Work with Region Teams to create regional specific loyalty campaigns to drive more value to the customer
Key performance indicators:
• Engaged base (engaged customers as % of base)
• Engaged customers ARPU & Active (Engaged vs Non Engaged)
• Strong external partners network to support Loyalty initiatives
• Maintain overall liability value within approved margin
Core competencies, knowledge and experience
• Excellent analytical and logical reasoning skills translated from consumer insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to anticipate customer, competitor and market dynamics
• Able to challenge the status quo
Must have technical/professional qualifications:
• Bachelor degree in Business Administration, IT, Economics, Marketing or its equivalent.
• Strong analytical skills and business acumen.
• Build and maintain relationship with key stakeholders in the value chain.
• Telecommunications experience would be advantageous. (Jobs at Vodacom )
• Strong SQL skills with experience in relational OLTP database models (OLAP is a plus)
Job Responsibility
* Plans and executes tactical campaigns, in line with the base growth and retention strategy and marketing concepts, with a good understanding of how they impact customers� perceptions and brand experience;
* Manages the scheduling and rules that determine message deployment and takes direct ownership for message performance;
* Understands the customer lifecycle concepts and uses them to help resolve problems and identify solutions to gain commercial improvements; (Jobs at Vodacom )
* Uses learnings to make recommendations around areas of opportunity related to customer experience and actions to drive performance and improvement;
* Ensures all marketing activity reflects our brand strategy and tone of voice and that all communications are legally compliant and drive a positive response (careful management of call to action and message impact is essential);
* Delivers complex marketing tasks or small projects in order to drive revenue from the market and execute them through the sales teams;
* Collaborates across company and functional teams (e.g. Operations, Brand, Finance, Regulatory, Technology) to ensure smooth delivery of targeted communications and campaigns;
* Adopts best practice processes/procedures with focus on customer and brand experience.
Skills
- Modern Marketing Leadership
- Data Analytics and Insights
- CVM Campaign Development and Management
- Always on Marketing
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. (Jobs at Vodacom )
We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too.
At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
